Are you getting server errors?

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Have you encounted a server error in the past few days?

Yes, a lot, and it's annoying.
2
9%
Yes, a few times, but I just refresh and move on. It's not too bad.
19
86%
Maybe; I don't really remember if I have.
0
No votes
No.
1
5%
 
Total votes: 22
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Crisu
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Are you getting server errors?

Post by Crisu » Tue Mar 17, 2009 2:25 am

I get them sometimes while browsing the site and/or the forums. Usually a simple refresh works, and I keep on going. But these errors shouldn't be happening in the first place.

So have you gotten one in the past few days?

Things I've personally seen are "503" errors or "Out of memory" errors. Or other times the page will only load halfway, and you won't get all the images.

This will help us figure out if it's related to traffic .. or if we may need to change servers later.

Any additional comments or suggestions welcome.

Tip for working around the 503 errors while posting:
-Don't press the back button on your browser!
-Refresh and when prompted, choose Resend or Retry.
-If you accidentally pressed back and see no text, press Ctrl + Z in the text box.
-If all else fails, switch to Mozilla Firefox.
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Re: Are you getting server errors?

Post by CrowKenobi » Tue Mar 17, 2009 3:05 am

I haven't seen any 403 errors, but I may have experienced a couple of pages loading halfway...

One thing I have experienced more than once (I guess) is that the forum "skin" as it were didn't load and the bare bones showed... for only a second then the skin loaded and everything was fine.
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Re: Are you getting server errors?

Post by Marinara » Tue Mar 17, 2009 6:25 am

I've gotten some 403 errors myself as well, but like you, I just refresh the page and continue on. It only started happening right around the start of the voting~
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Re: Are you getting server errors?

Post by chaosprophet » Tue Mar 17, 2009 9:00 am

Sometimes 403 e sometimes not loading all images (like, for example, not loading all characters avatars on the voting arena). I only noticed they happenning around the start of the voting (fisrst time was a few minutes before it started).
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Re: Are you getting server errors?

Post by LazyCanuck » Tue Mar 17, 2009 12:43 pm

i dont remember exactly what the problem was but i've had a few times where the page didnt load for various reasons or it like half loaded
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Re: Are you getting server errors?

Post by CrowKenobi » Wed Mar 18, 2009 5:46 am

I just got a 503 error... then refreshed and it went away... Image
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Re: Are you getting server errors?

Post by Marinara » Wed Mar 18, 2009 1:13 pm

also getting repeated 503 error.......kindof annoying right now actually. But then again, it's right at the start of voting again~
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Re: Are you getting server errors?

Post by Crisu » Wed Mar 18, 2009 1:19 pm

Yeah, moku and I are noticing it, too. x.x A tech support ticket has been submitted to our server administrators.

We'll definitely investigate this, since it's troublesome for a lot of voters. Either they can't vote, or worse, the vote goes through but the Thank You page fails to load, and then people miss the chance to get the output BBCode.
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Re: Are you getting server errors?

Post by Raiga » Wed Mar 25, 2009 8:07 pm

This is actually probably more to do with the filters on my school's computers...

Sorry for the trouble, but I might have voted twice or not at all today at school, because both times I clicked vote I got a server error. I checked and the IP of the school computer is 204.8.194.97, and I voted almost as soon as the polls went up, probably sometime between 8:00 and 8:20 AM Eastern Standard Time.

I really think it's the filter since I couldn't log into this forum either...

Anyway, again, sorry for the trouble. I guess I won't vote again from home this round, just to be sure. And from now on no more trying to vote from school...
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Re: Are you getting server errors?

Post by Motoyama » Wed Mar 25, 2009 9:24 pm

Raiga wrote:This is actually probably more to do with the filters on my school's computers...

Sorry for the trouble, but I might have voted twice or not at all today at school, because both times I clicked vote I got a server error. I checked and the IP of the school computer is 204.8.194.97, and I voted almost as soon as the polls went up, probably sometime between 8:00 and 8:20 AM Eastern Standard Time.

I really think it's the filter since I couldn't log into this forum either...
^That's why you use log in as an Admin @school =/.

&Been getting a lot of 503 Errors, but it doesnt bother me much.
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Re: Are you getting server errors?

Post by Raiga » Thu Mar 26, 2009 12:55 am

Can't. Don't have the admin password, nor am I 1337 hax.

Probably 'cause it was one of the library Macs. All last week I voted fine on the computer lab Dells. >>
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Re: Are you getting server errors?

Post by Motoyama » Thu Mar 26, 2009 1:05 am

Raiga wrote:Can't. Don't have the admin password, nor am I 1337 hax.

Probably 'cause it was one of the library Macs. All last week I voted fine on the computer lab Dells. >>
The School gave me Admin Powah. &Figuring out passwords isn't hard if you have the same teacher for 3 years.
On a side note. The school i attend, has 0 Sony Televisions. (No Blu-Ray Either)

&Haven't got any Errors on the Forum today. Believe one-ish on the site, but it's probably my connection.
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Re: Are you getting server errors?

Post by Crisu » Thu Mar 26, 2009 3:33 am

Replied to Raiga via PM.

For everyone else, right when the poll opens is our busiest time as we've found out. I think it's primetime in Korea at 1200 GMT, so the Eastern Hemisphere get all their votes in right away while us Westerners are still somewhat waking up.

If you are getting errors, please try voting 15 minutes to an hour later if you can. This will guarantee you can get to the thank-you page where the BBCode is.
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Re: Are you getting server errors?

Post by CrowKenobi » Tue Apr 28, 2009 2:18 am

I've been experiencing this server error a lot recently:

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Usually a page reload fixes it, but today it's been kind of aggressive... :frown:
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Re: Are you getting server errors?

Post by ithekro » Sun May 03, 2009 1:37 am

I'm gettting the same err. Also the same solution. It seems to happen most then going back and forth in the "view active topics" area.
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Re: Are you getting server errors?

Post by LazyCanuck » Sun May 03, 2009 1:41 am

can i change my vote to "Yes, a lot, and it's annoying."?
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Re: Are you getting server errors?

Post by Eater-of-All » Sun May 03, 2009 3:13 am

What CrowKenobi said, and even when the page finally worked, various images still couldn't load. The 503 errors usually only happen when I access the forums, but today it extended to the mainsite too.
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Re: Are you getting server errors?

Post by xandox » Sun May 03, 2009 3:24 am

They've been happening all the time lately.
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Re: Are you getting server errors?

Post by Crisu » Mon May 04, 2009 1:03 am

Added the option to change vote in case your opinions do change over time.

Thanks for the comments; we'll investigate this. I agree that they have been occurring a lot more often.
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Re: Are you getting server errors?

Post by Chocola » Mon May 04, 2009 4:02 am

I've posted some tips in the first post for trying to get around losing huge amounts of text if you're posting.
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